Booking & Date Change Policy
Thank you for choosing to book with us! We truly value your trust and strive to provide an unforgettable experience.
Please note that once a booking is confirmed, cancellations are not possible. This is because your reservation secures your spot in advance, and we make arrangements, including staff scheduling, equipment preparation, and holding availability for your visit.
Flexible Date Change
If you need to change your booking date, please do so at least 30 days before your original arrival. We will be happy to adjust your reservation to a new date, ensuring you can still enjoy your experience.
Refund Policy
We kindly inform you that monetary refunds are not available under any circumstances. Our goal is always to be fair to both our guests and our team, who rely on confirmed bookings. Thank you for your understanding and support.